A display driver file (.hdi) is missing or has been corrupted in AutoCAD 2014

HDI Missing Error

HDI Missing Error

After starting AutoCAD 2014 64-bit on my office computer for the first time in a while, I ran in to a little issue. I was greeted by a “Display driver file (.HDI) is missing” error and AutoCAD 2014 would not start.

I tried a repair and re-installation of AutoCAD 2014 without success. Then I remembered a basic troubleshooting type I ask everyone, “What has changed?” The video card changed, that would explain why I am having issues with the Heidi video card driver in AutoCAD 2014. So I downloaded the latest version of the FirePro driver from ATI and wouldn’t you know it AutoCAD 2014 started working again.

Moral of the story:

  • Always ask and answer yourself with the last thing that has changed. You don’t need to lie and say “nothing”, because you know better.
  • When you change hardware like a video card, install the driver even if Windows 8 sees the card.

 

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13 comments on “A display driver file (.hdi) is missing or has been corrupted in AutoCAD 2014
  1. KSS Kumara says:

    Solution
    This problem is caused by an incompatible driver installed on the client machine.

    You can resolve this problem in one of the following ways:

    At the command prompt, enter 3dconfig.
    Click the Manual Tune button.
    Toggle the checkbox for Enable hardware acceleration.
    Click OK twice.
    -or-

    Right-click the program icon on your desktop.
    Click Properties.
    Click the Shortcut tab.
    In the Target field, after *.exe”, type a space and enter /NOHARDWARE
    Example

    Before:
    “C:Program FilesAutodeskAutoCAD 2014acad.exe” /product ACAD /language “en-US

    After:
    “C:Program FilesAutodeskAutoCAD 2014acad.exe” /NOHARDWARE /product ACAD /language “en-US

  2. Hamed says:

    it really works
    thank very much

  3. JERRO says:

    Now my AutoCAD 2014 run successfully!!
    Thank you so much!!!!

  4. Brook says:

    This really works. Thanks a lot.

  5. VA Lyon says:

    Thank you so much. After so much running around on the AutoDesk website with absolutely no help offered, this is the solution I needed.

  6. Bonny Buyonje says:

    Thank you, you’re was really a life saver

  7. Katy says:

    Oh my God, I was lost until your comment appeared and saved my life, thanks!

  8. Nazar says:

    HEY! Thank u very much! I’ve had the same problem on autocad 2013 sp2, but now it works yeah!)

  9. hossein says:

    thanx alot

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